Privacy Policy

Last Updated: 25 June 2025

1. Introduction

This Privacy Policy explains how SydneySweepstakes ("we," "us," or "our") collects, uses, and discloses your information when you use our website (the "Service"). It also outlines your privacy rights and how the law protects you.

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Definitions

Account: A unique account created for you to access our Service.
Company: Refers to SydneySweepstakes.
Cookies: Small files placed on your device by a website to store information, such as your login session.
Personal Data: Any information that relates to an identified or identifiable individual, such as an email address.
Service: Refers to the SydneySweepstakes website.
Usage Data: Data collected automatically when you use the Service, such as your IP address and pages visited.
You: The individual using our Service.

3. Collecting and Using Your Personal Data

Types of Data We Collect

Personal Data: When you create an account, we may ask you to provide personally identifiable information, including but not limited to your email address and name.

3.1 Age and Identity Verification

As a licensed lottery operator, we are legally required to verify the age and identity of our players to ensure compliance with gambling regulations and to prevent underage gambling, fraud, and money laundering. When you register an account or at any point thereafter, we may request documentation such as a driver's license, passport, or other government-issued identification to confirm your age and identity. This data is collected, processed, and stored securely in accordance with our legal obligations and this Privacy Policy. Failure to provide accurate and verifiable information may result in the suspension or termination of your account.

Tracking Technologies and Cookies

We use essential Cookies to operate our Service. Cookies are small files placed on your device. We use them for purposes such as authenticating users and preventing fraudulent use of accounts. Without these Cookies, core services like logging in cannot be provided. You can instruct your browser to refuse Cookies, but this may prevent you from using some parts of our Service.

4. Use of Your Personal Data

We may use your Personal Data for the following purposes:

To provide and maintain our Service, including monitoring its usage.
To manage Your Account, including your registration and access to features.
To perform a contract, such as fulfilling the purchase of lottery tickets you make through the Service.
To contact You by email or other electronic means with updates, security notices, or information related to your account and purchases.
To provide You with news and offers about our games and events, unless you have opted out of receiving such information.
To manage your requests and respond to your inquiries.

5. Sharing Your Personal Information

We do not sell your personal information. We may share it in the following limited situations:

With Service Providers: To help us operate our Service, such as payment processors.
For Business Transfers: In the event of a merger, sale of assets, or acquisition of our business.
With Your Consent: We may disclose your information for any other purpose with your explicit consent.
To Comply with Laws: We may disclose your information if required by law or in response to valid requests by public authorities.

6. Data Security and Retention

The security of your Personal Data is important to us. While we use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure. We retain your Personal Data only for as long as is necessary for the purposes set out in this policy and to comply with our legal obligations.

7. Children's Privacy

Our Service is not available to anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us immediately.

8. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, or for privacy-related requests, you can contact us by email: contact@sydneysweepstakes.com