Terms and Conditions

Last Updated: 25 June 2025

1. Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between you and SydneySweepstakes ("the Company", "we", "us", or "our"). These Terms set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

You represent that you are over the age of 18 and meet the eligibility criteria set out in these Terms. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on your acceptance of our Privacy Policy. Please read it carefully before using our Service.

2. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3. Eligibility

To be eligible to create an account and participate in our lottery games, you must:

• Be 18 years of age or older.
• Be a resident of Australia, residing in Victoria (or other state/territory as per specific licensing requirements).
• Not be a Prohibited Person as defined by relevant gambling legislation.

4. Draws and RNG Integrity

All draws conducted by SydneySweepstakes utilize a certified Random Number Generator (RNG) to ensure fairness and impartiality. Our draw processes and the integrity of our RNG systems are regularly audited by independent third-party auditors in accordance with regulatory requirements set by the Victorian Gambling and Casino Control Commission (VGCCC).

5. Game Rules

All games offered on the Service are subject to their individual Game Rules, which are available on the respective game pages. By purchasing an entry into a game, you agree to be bound by the specific rules of that game in addition to these general Terms and Conditions.

6. Tickets, Purchases, and Refunds

All ticket purchases are final once confirmed. It is your responsibility to ensure the accuracy of your selected numbers and entry details before confirming a purchase. Refunds will only be issued in accordance with applicable consumer protection laws and our internal policies, which are available upon request.

7. Links to Third-Party Websites

Our Service may contain links to websites or services operated by third parties (for example, links to responsible gaming organizations or government resources). These links are provided for your convenience and information only. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any such third-party websites or services. We strongly advise you to review the terms and privacy policies of any third-party websites you visit.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions. Upon termination, your right to use the Service will cease immediately.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data, or business interruption) arising out of the use of or inability to use the Service.

10. "AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to you "AS IS" and "AS AVAILABLE" without warranty of any kind. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. We disclaim all warranties, whether express or implied, including warranties of merchantability and fitness for a particular purpose.

11. Governing Law & Jurisdiction

These Terms and your use of the Service shall be governed by the laws of Victoria, Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

12. Dispute Resolution

If you have any concern or dispute about the Service, you agree to first try to resolve the dispute informally by contacting the Company's customer support team. We are committed to resolving issues fairly and efficiently.

13. Changes to These Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will make reasonable efforts to provide notice of any significant changes. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

14. Contact Us

If you have any questions about these Terms and Conditions, you can contact us by email: contact@sydneysweepstakes.com